Client rights

Cube Clinic clients have rights throughout the ADHD assessment process. These rights support informed consent, respectful care, privacy, clinical transparency, and the ability to raise concerns or request correction of factual inaccuracies.

Respect and fairness

Clients have the right to be treated respectfully and without discrimination.

Information and consent

Clients have the right to receive information about the assessment process, ask questions before consenting, and understand the purpose and limits of the service.

Confidentiality

Clients have the right to understand the limits of confidentiality.

Participation

Clients have the right to decline to answer questions, noting this may affect the available information.

Access and correction

Clients have the right to request access to their information and request correction of factual inaccuracies.

Clinical governance

Clients have the right to know who is involved in their assessment and to know that the psychologist is responsible for diagnostic conclusions.

Report and communication

Clients have the right to receive a clear report written in accessible language.

AI-assisted documentation

Clients have the right to decline or withdraw consent for AI-assisted documentation.

Feedback and complaints

Clients have the right to raise concerns or complaints.